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Long-Term Care
A Commitment to Quality, Compassion and Community Support
At the heart of Lennox & Addington County lies a commitment to providing long-term care that feels like home. The John M. Parrott Centre is dedicated to creating a warm, home-like atmosphere where comfort, dignity, and identity are prioritized. With an emphasis on quality improvement and a range of resources, we ensure each resident receives care that is not just supportive, but also deeply respectful of their individuality.
Long-Term Care Overview
Services focus on providing compassionate, high-quality care to meet the diverse needs of our senior community, ensuring their comfort, health and well-being.
Long-Term Care Living
Experience compassionate, high-quality long-term care living tailored to the unique needs of seniors in L&A’s community.
Things to Do
Explore engaging activities designed to promote active living, social interaction and mental well-being, tailored to individual interests and abilities.
Planning for the Transition
Planning for the transition involves a supportive and thoughtful process, ensuring a smooth and comfortable move for seniors and their families.
Quality Improvement
Dedicated to continuous quality improvement, Lennox and Addington’s health care services strive for excellence in resident’s care and satisfaction.
Long-Term Care Resources
Explore a comprehensive range of resources to support the long-term care needs of residents and their families.
Visitor Policy
Balance resident’s well-being with the benefits of visitation, ensuring a safe and supportive environment for all.
Become a Volunteer
Become a volunteer at the John M Parrott Centre and make a meaningful difference in the lives of seniors.
Donations
Learn more about the significant impact of your donation and learn how to give.
JMPC Family Newsletter
Keep up with the latest updates by subscribing to the JPMC Family Newsletter, a valuable resource for staying connected.
FAQs
How do I apply to the John M. Parrott Centre?
To start your admission process, you’ll need to get in touch with Ontario Health atHome. If you are in the hospital, speak with the Discharge Planner.
These groups ensure all criteria have been met before referring you to the John M. Parrott Centre for admission. You cannot apply to the John M. Parrott Centre direcly.
To get started, call 310-2222 (no area code required) to connect with the nearest Ontario Health atHome branch from your calling location. For more information on long-term care placement including eligibility, please visit https://ontariohealthathome.ca/long-term-care.
Can families be involved in the care planning process for residents in long-term care?
Absolutely! Families are a valuable part of the residents care team and are strongly encouraged to participate actively in the development of personalized care plans for their loved ones. We also encourage them to share their insight on opportunities to strengthen the quality of life, and experience their loved one is having at JMPC.
What kind of atmosphere does the John M. Parrott Centre provide for long-term care?
The Centre offers a home-like environment that emphasizes comfort, dignity, and identity. Residents contribute to the types of programs and meals they would like to have and are encouraged to actively engage in the life of the Home to the extent they are most comfortable with.
How is quality improvement addressed at the John M. Parrott Centre?
The Centre is committed to improving the quality of services through an annual Quality Improvement Plan, considering objective data related to resident care. An annual resident and family satisfaction survey is conducted each fall that guides our improvement processes. Staff satisfaction/engagement surveys are also conducted to also contribute to quality improvement opportunities at JMPC. The Home is also committed to ensuring best practices are incorporated in our service delivery throughout the Home.
What amenities and services are provided at the John M Parrott Centre (JMPC)?
The Home offers a range of amenities, including personalized care plans, recreational activities, meals cooked at the Home, and specialized medical services.
What safety protocols must visitors follow when visiting JMPC?
Visitors are required to follow safety protocols, which may include wearing Personal Protective Equipment (PPE) such as masks, eye protection, or gowns, hand sanitizing, and passive health screenings. The most up to date requirements are always posted at the Home and are regularly shared in the Family Newsletter.
What type of accommodations can be expected at the John M. Parrott Centre?
The Centre provides comfortable and inviting accommodations in a beautiful rural setting. The bedrooms consist of private rooms and basic rooms. Resident rooms all have their own two piece bathroom, bed, nightstand, chair and wardrobe. Linens and towels are all provided as well as all basic toiletries. Basic rooms share a space with one other resident. The basic rooms are divided with a ¾ length wall separating the two bedrooms.
How does the Centre ensure the inclusion of residents' perspectives in its services?
The Centre’s Quality Improvement Plan includes surveys and reports that reflect residents’ perspectives. The Home has an active resident and family council who advocate and contribute in a positive and collaborative way to ensure the Home remains focussed and committed to resident centered, high quality, and meaningful practices.
Make a Donation
Your donation can make a significant difference in enhancing long-term care services. Donations supplement the funding received from the Ministry of Long Term Care as well as The County of Lennox and Addington. A donation of $500 or more is recognized.
Stay Up-to-date with the electronic JMPC Family Newsletter
Keep up with the latest happenings and updates by subscribing to the JPMC Family Newsletter, a valuable resource for staying connected.
What’s New
Have a Question? Reach Out!
Or Reach Us Another Way
Call us: 613-354-4883
Address:
97 Thomas Street East, Napanee, Ontario K7R 4B9
Available from:
Monday to Friday 8:30 am–4:30 pm
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Subscribe to receive regular updates from Lennox & Addington County. Choose from our newsletters: This Weekend in L&A County, Museum & Archives, or John M. Parrott Centre.


